Customer Service Agent

placeBenito Juarez calendar_month 

Customer Service Representative

Are you fluent in English and passionate about providing top-tier customer service? Were looking for talented individuals to join our team!
  • Location: Colonia Del Valle, CDMX
  • Work Type: Work from Home

What Youll Do:

  • Provide outstanding customer support over the phone.
  • Handle inbound calls, assisting customers with inquiries on orders, billing, returns, and more.
  • Develop expertise in The Home Depots products, services, and policies.
  • Communicate effectively and professionally to ensure customer satisfaction.

What Were Looking For:

  • English Proficiency: C1 level required.
  • Experience: Minimum 1 year as a Customer Service Representative.
  • Tech-savvy: Proficiency in Word, Excel, and PowerPoint.
  • Skills: Sharp, proactive, and self-motivated with a friendly and professional attitude.
  • Legal Requirements: Mexican ID, School Diploma (or equivalent)

What We Offer:

  • Salary: $14,000 MXN/month
  • WFH Bonus: $1,000 MXN/month
  • Performance Bonus: $2,000 MXN/month (after operations)
  • Paid Training: Up to 5 weeks (Monday-Friday, 9 AM - 6 PM, TBC)
  • Law Benefits
  • Career Growth & an Amazing Work Environment!
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