Customer Service Agent

Customer Service Representative

• Location: Colonia Del Valle, CDMX
• Work Type: Work from Home

What Youll Do:

• Provide outstanding customer support over the phone.
• Handle inbound calls, assisting customers with inquiries on orders, billing, returns, and more.
• Develop expertise in The Home Depots products, services, and policies.
• Communicate effectively and professionally to ensure customer satisfaction.

What Were Looking For:

• English Proficiency: C1 level required.
• Experience: Minimum 1 year as a Customer Service Representative.
• Tech-savvy: Proficiency in Word, Excel, and PowerPoint.
• Skills: Sharp, proactive, and self-motivated with a friendly and professional attitude.
• Legal Requirements: Mexican ID, School Diploma (or equivalent)

What We Offer:

• Salary: $14,000 MXN/month
• WFH Bonus: $1,000 MXN/month
• Performance Bonus: $2,000 MXN/month (after operations)
• Paid Training: Up to 5 weeks (Monday-Friday, 9 AM - 6 PM, TBC)
• Law Benefits
• Career Growth & an Amazing Work Environment!