Salesforce Business Process Specialist

apartmentAccenture placeCiudad de México calendar_month 

Remote Role CDMX

We are seeking a new talent to join the Business & Technology Integration team where you will have the opportunity to collaborate with our client team.

Responsibilities:

Perform IT Business Analyst Role and specifically serve as Agile Team Scrum Master for one or more Agile Teams supporting Salesforce.com System Administration tasks. The IT Applications Business Analyst will be responsible for day to day activities related to effectively creating, maintaining and supporting CRM related business processes, systems and documenting business requirements for the given service area.

The Agile Scrum Master/Team Coach (SM/TC) is a key member of the Agile Team who assists the team in meeting their delivery goals. They coach self-organization and self-management of practices and processes. They help Agile Teams coordinate and participate in Agile Release Train (ART) events.

The Salesforce Administrator will help guide, build and manage trusted solutions on the Salesforce Platform. They automate and optimize Salesforce to effectively utilize the CRM system and maximize value. This involves managing and customizing Salesforce to help users get the most out of the platform.

Salesforce Administrators work with stakeholders to define system requirements and customize the platform.

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