Customer Service Representative (imports, logistics, supply chain)

Are you interested in international business?Do you want to be a part of a dynamic supply chain environment?If so, this is a great opportunity for you! CellMark is looking to expand our team of Customer Service Representatives.

CellMark is an international marketing company, with expertise in the pulp and paper industry.CellMark operates in over 65 offices in 30 countries, with Novato being its regional headquarters.

As a Customer Service Representative, you will provide administrative support to our Global Sales and Customer Service Team.

Responsibilities would include, but are not limited to:

Manage and process logistics from the supplier to the end customer.

Process sales orders and invoicing, ensuring customers receive accurate order information.

Enter purchasing, sales, and all other information necessary to carry out operations into our system.

Assist product managers in managing inventory levels related to allocated warehouse stock.

Efficiently and effectively address any issues from our customers and suppliers, providing a timely solution.

Responsible for tracking production dates, shipping companies, and delivery to the supplier.

Responsible for controlling and managing documentation for suppliers, shipping companies, and customers.

Requirements:

Really Fluent in English (you will be working only with American people and it will be several English interviews in the process)Valid American Visa (optional)

Knowledge Required:

Bachelors degree and at least 2 years of experience; Customer service / Imports / International logistics / Supply chain.Incoterms, bill of lading, customs documents, orders, etc.

Skill Requirements:

Highly organized and responsible with impeccable attention to detailStrong written and verbal communication, analytical and time management skillsEnthusiastic self-starter, who can work independently but also thrive in a team environmentPassion for providing excellent serviceProblem / solution orientedResults driven

WE OFFER:

Fulltime job, from 9 am to 6 pm. (100% on site job).Workplace ubicated in Insurgentes Sur, Metrobus AltaVista, near to Plaza Inn, México City.Law BenefitsParking Place

After 6 months, additional Benefits such as:

Pantry vouchers30 days Christmas bonusSaving fundLife insurance Mayor Medical expenses insurance

If you are qualified and interested, share your updated Resume.