Agentic Commerce Senior Manager - Mexico
Join Our Global Consulting Network and Expand Your Horizons!
Are you ready to take your career to new heights? At the Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and functional areas, including life sciences, energy, supply chain operations, finance, and talent management.
Why Choose Us?
Global Exposure: Work on international projects and gain invaluable insights into diverse cultures and business practices.
Specialized Development: We don’t just work across broad spectrums; we ensure you develop deep expertise in specific areas of management consulting, enhancing both your professional value and expertise.
Dynamic Work Environment: Our work is fast-paced and challenging, pushing you to grow quickly and continuously improve. It’s not just about meeting expectations; it’s about exceeding them and making a significant impact.
Innovation at the Core: At the Global Network, innovation isn't just a buzzword—it's a fundamental part of how we operate. We leverage cutting-edge technologies and innovative strategies to solve complex problems and deliver novel solutions that keep our clients ahead in a rapidly changing world.
We are driven by a commitment to excellence and a passion for delivering results that matter. If you are ambitious, talented, and ready for a challenge, we want to hear from you. Reach out, join our network, and start a conversation that could lead to your next big opportunity.
Let’s build a better future together!
The Strategy & Consulting - Global Network - SONG practice is aligned to Accenture Song and works with clients across their marketing, commerce/sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care.These services help our clients become living businesses by optimizing their marketing, commerce/sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.
What’s in it for you- Lead large-scale commerce implementations where Agentic AI is embedded into real-world platforms (Salesforce, Adobe, SAP, composable/MACH stacks)
- Shape Accenture Song’s Agentic Commerce engineering standards, accelerators, and reusable assets
- Own end-to-end delivery—from architecture and roadmap through build, rollout, and value realization
- Work with global clients across B2C, B2B, and B2B2C commerce
- Grow engineering leaders and multidisciplinary teams across AI, backend, cloud, and commerce platforms
What you will do in this role
As an Agentic Senior Manager in Customer Technology – Commerce, you will own the architecture, delivery, and scaling of Agentic Commerce implementations, ensuring AI-driven capabilities are production-ready, secure, and tightly integrated with enterprise commerce ecosystems.
Commerce & Platform Leadership- Define and lead Agentic Commerce architecture patterns across composable and platform-led commerce implementations
- Translate AI-driven commerce strategy into executable platform roadmaps aligned to Salesforce, Adobe, SAP, and MACH ecosystems
- Lead prototype-to-production transformations, embedding agentic workflows into live commerce environments
- Architect modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services
- Establish enterprise-grade standards for scalability, security, observability, and reliability of agentic systems
- Drive build vs. buy decisions across LLM platforms, orchestration frameworks, vector stores, and AI infrastructure
- Lead large, distributed engineering and delivery teams across AI, backend, data, cloud, and DevOps
- Oversee CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP
- Ensure seamless integration with CRM, CDP, payments, order management, pricing, and fulfillment systems
- Embed policy-driven architecture including governance, compliance, auditability, and explainability
- Define technical and business KPIs to measure agent performance, conversion uplift, operational efficiency, and ROI
- Establish human-in-the-loop and feedback mechanisms to continuously improve agent effectiveness
- Create industry-specific POVs, demos, and proposal assets for Agentic Commerce implementations
- Sponsor internal accelerators, reference architectures, and reusable components
- Engage C-suite and senior client stakeholders, translating complex architectures into business outcomes