Revenue Operations Supervisor

Descripción General:

• This position is responsible for Contract Setup, Billing Operations, Credit/Collections, and Cash Application processes for company lines of business, including Integration Projects, Service, outsourcing staffing, Managed Services, and Equipment Sales.

• Collaborate with Accounting to reconcile sub-ledger accounts, validate revenue recognition, and establish policies for A/R reserves.
• Own the monthly WIP review process and ensure accurate project revenue recognition in accordance with company policies, contract terms, and applicable accounting standards.
• Partner with Project Managers, Finance, and Operations leadership to validate project progress, estimated costs to complete, forecasted margins, and revenue recognition assumptions.
• Analyze project financial performance, identify revenue recognition risks, and recommend corrective actions to ensure accurate reporting and profitability forecasting.
• Actively support AP/Treasury in managing overall cash flow to optimize financial health.
• Oversee Contract Setup, coordinating Project, Service, and Product Billing to ensure timely project setup and billing processes.
• Manage and review change orders, amendments, and contract revisions to ensure compliance and accuracy.
• Coordinate project billings in line with contract terms and ensure accurate billing requests are processed.
• Oversee progress billing, milestone billing, and percentage-of-completion invoicing activities to ensure compliance with customer contracts and revenue recognition requirements.
• Serve as the primary communication point for project accounting activities between Finance, Sales, and Operations (Project Managers).
• Work with internal and external customers to research and resolve outstanding issues related to payments, adjustments, or credits.
• Support revenue forecasting by reporting on unbilled projects, accounts receivable, backlog, and other key revenue cycle metrics.
• Generate and maintain monthly operating reports, participate in project review meetings, and manage special projects as required.
• Mentor team members on tools, systems, and revenue cycle operations to build internal capabilities.
• Directly supervise Billing, Project Accounting, and Collections personnel, establishing priorities, monitoring performance, and ensuring timely execution of revenue cycle activities.
• Provide leadership and oversight for contract setup, project billing, collections, cash applications, and project accounting processes.
• Collaborate on strategic growth initiatives and support project managers in updating and communicating project budgets.
• Participate in job reviews with Project Managers, ensuring budgets and estimated time to completion are up-to-date.
• Support Finance by driving necessary account reconciliations and aligning project data with budgetary goals.

Other duties assigned as needed

• Ability to analyze and interpret financial data and prepare reports
• Ability to lead with confidence and create alignment among management
• Ability to understand and leverage existing Company systems to provide solutions to the business and recommend new systems when required
• Demonstrated leadership and management skills in a team-oriented, collaborative environment
• Exceptional strategic thinking and structured problem solving skills
• Ability to balance multiple tasks with changing priorities
• Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
• Self-starter capable of working independently and ensuring to meet deadlines
• Excellent communication and interpersonal skills, both verbal and written
• Strong understanding of project accounting, WIP management, revenue recognition principles, and percentage-of-completion accounting.
• Ability to analyze project financial data, validate forecasts, and identify revenue recognition risks.
• Demonstrated ability to collaborate effectively with internal stakeholders and external customers in a project-based environment.

• Minimum of Bachelor’s Degree in Accounting is required.
• Experience working with percentage-of-completion accounting and project financial forecasting.
• Demonstrated experience partnering with Operations and Project Management teams to support project financial performance and revenue recognition compliance.

• This position can up to 1 – 2 direct reports

AVI-SPL reserves the right to alter work hours and work location as deemed necessary.