Ofertas de Empleo en AVAYA
1 - 15 de 42
Resultados de la Búsqueda - Empleo AVAYA
Confidential CareersCiudad Nezahualcoyotl
Zendesk, Amazon Connect, Avaya, and NICE
Agile and continuous improvement methodologies, including Lean, Six Sigma, and SAFe
OKRs and data-driven management
Conversational bots, including knowledge of intent design, training, and feedback optimization
SofttekMonterrey
Contact Center Express
• Support Cisco Voice Gateways utilizing various protocols including SIP, H323, MGCP and SCCP
• Avaya
Experience: 3 ~ 5 years Required Skills:
Support for Avaya Contact Center Products, i.e. Voice Portal, Application Enablement...
Confidential CareersCiudad Nezahualcoyotl
improve efficiency and customer satisfaction. Lead the transition to a digital-first, omnichannel customer support model.Technical ToolsDigital transformation tools (preferred) AI & Automation CX platforms, such as Genesys, Zendesk, Amazon Connect, Avaya...
Confidential CareersMéxico
Genesys, Zendesk, Amazon Connect, Avaya, and NICE
• Agile and continuous improvement methodologies, including Lean, Six Sigma, and SAFe
• OKRs and data-driven management
• Conversational bots, including knowledge of intent design, training, and feedback...
SofttekCiudad Sabinas Hidalgo
Contact Center Express
• Support Cisco Voice Gateways utilizing various protocols including SIP, H323, MGCP and SCCP
• Avaya
Experience: 3 ~ 5 years Required Skills:
Support for Avaya Contact Center Products, i.e. Voice Portal, Application Enablement...
2 trabajos similares: Linares, El Centro
ConcentrixBenito Juarez
años como RTA o en Workforce Management (WFM) en call center.Conocimiento en métricas operativas (SLA, AHT, shrinkage, occupancy).Manejo de herramientas de WFM (Avaya, NICE, Genesys o similar).Excel intermedio/avanzado.Alta capacidad analítica y toma...
Confidential CareersCiudad de México - CDMX
platforms, such as Genesys, Zendesk, Amazon Connect, Avaya, and NICE
Agile and continuous improvement methodologies, including Lean, Six Sigma, and SAFe
OKRs and data-driven management
Conversational bots, including knowledge of intent design, training...
SofttekMonterrey
Center Express-Support Cisco Voice Gateways utilizing various protocols including SIP, H323, MGCP and SCCPAvayaExperience: 3 ~ 5 years Required Skills: Support for Avaya Contact Center Products, i.e. Voice Portal, Application Enablement Services, Call...
1 trabajo similare: Nuevo León
Confidential CareersCiudad de México - CDMX
Genesys, Zendesk, Amazon Connect, Avaya, and NICE
• Agile and continuous improvement methodologies, including Lean, Six Sigma, and SAFe
• OKRs and data-driven management
• Conversational bots, including knowledge of intent design, training, and feedback...
ConcentrixCiudad de México - CDMX
avanzado en forecasting, capacity planning y scheduling.
• Dominio de métricas: SLA, AHT, shrinkage, occupancy, service level.
• Manejo de herramientas WFM (Genesys, NICE, Avaya, Verint o similar).
• Excel avanzado (indispensable).
• Alta capacidad...
Confidential CareersMéxico
efficiency and customer satisfaction.Lead the transition to a digital-first, omnichannel customer support model.Technical ToolsDigital transformation tools (preferred)AI & AutomationCX platforms, such as Genesys, Zendesk, Amazon Connect, Avaya, and NICEAgile...
ConcentrixCiudad de México - CDMX
Experiencia mínima de 1–3 años como RTA o en Workforce Management (WFM) en call center.
• Conocimiento en métricas operativas (SLA, AHT, shrinkage, occupancy).
• Manejo de herramientas de WFM (Avaya, NICE, Genesys o similar).
• Excel intermedio/avanzado...
ConcentrixCiudad Benito Juárez
capacity planning y scheduling.
Dominio de métricas: SLA, AHT, shrinkage, occupancy, service level.
Manejo de herramientas WFM (Genesys, NICE, Avaya, Verint o similar).
Excel avanzado (indispensable).
Alta capacidad analítica, liderazgo y toma de decisiones...
ConcentrixCiudad Benito Juárez
de 1–3 años como RTA o en Workforce Management (WFM) en call center.
Conocimiento en métricas operativas (SLA, AHT, shrinkage, occupancy).
Manejo de herramientas de WFM (Avaya, NICE, Genesys o similar).
Excel intermedio/avanzado.
Alta capacidad...
ConcentrixBenito Juárez (TAM)
avanzado en forecasting, capacity planning y scheduling.
• Dominio de métricas: SLA, AHT, shrinkage, occupancy, service level.
• Manejo de herramientas WFM (Genesys, NICE, Avaya, Verint o similar).
• Excel avanzado (indispensable).
• Alta capacidad...
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