Ofertas de Empleo Incident Manager en Ciudad Juárez
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Randstad-Ciudad Juárez
incident management, service reliability, and continuous improvement across the IT landscape. The Service Operations Manager acts as a bridge between technical engineering teams and business stakeholders, ensuring both rapid resolution and long-term service...
Beijing Foreign Enterprise Management Consultants Co.,Ltd.-Ciudad de México - CDMX, 1551 km de Ciudad Juárez
to manage faults and customer demands
Core Competences:
Back Office MW engineer interacts with other technicians, customer technical staff and other groups within Service Delivery organization (other Front Office teams, Incident Manager, Back Office...
Photon-Ciudad Juárez
Instruments and metric targets, ensuring a "butter-smooth" user experience.
Incident Management: Lead root-cause analysis for production incidents and drive long-term remediation strategies.
What You'll Bring
Experience: 10+ years of professional iOS...
Confidential Careers-Pueblo Hidalgo (HGO), 1410 km de Ciudad Juárez
Competences:
A BO engineer interacts with other technicians, customer technical staff and other groups within Service Delivery organization (other Front Office teams, Incident Manager, Back Office, Problem Management, Change Manager).
Customer care & sense of...
KTSA - KPMG Technology Services Americas-Ciudad Juárez
security orchestration and automation (XSOAR) tool, ensuring swift and effective handling of incidents and ongoing protection of organizational assets.
Handle and coordinate tasks such as incident management, threat hunting, forensic analysis...
KTSA - KPMG Technology Services Americas-Ciudad de México - CDMX, 1551 km de Ciudad Juárez
orchestration and automation (XSOAR) tool, ensuring swift and effective handling of incidents and ongoing protection of organizational assets.
Handle and coordinate tasks such as incident management, threat hunting, forensic analysis, and remediation efforts to...
HCLTech-Ciudad Juárez
processes and incident management.
Excellent communication and documentation skills.
Preferred Qualifications: Genesys certifications (e.g., GCP, GCA).
Experience with CRM, IVR, CTI integrations.
Scripting knowledge (e.g., Routing Strategy, JavaScript...
KTSA - KPMG Technology Services Americas-Ciudad de México - CDMX, 1551 km de Ciudad Juárez
orchestration and automation (XSOAR) tool, ensuring swift and effective handling of incidents and ongoing protection of organizational assets.
Handle and coordinate tasks such as incident management, threat hunting, forensic analysis, and remediation efforts to...
KTSA - KPMG Technology Services Americas-Ciudad Juárez
and effective handling of incidents and ongoing protection of organizational assets.
Handle and coordinate tasks such as incident management, threat hunting, forensic analysis, and remediation efforts to mitigate threats. Conduct regular assessments to identify...
KTSA - KPMG Technology Services Americas-Ciudad de México - CDMX, 1551 km de Ciudad Juárez
orchestration and automation (XSOAR) tool, ensuring swift and effective handling of incidents and ongoing protection of organizational assets.
Handle and coordinate tasks such as incident management, threat hunting, forensic analysis, and remediation efforts to...
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