Ofertas de Empleo Incident Manager en Monterrey
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Heineken-Monterrey
del proceso de Major Incident Management, facilitando la colaboración entre equipos técnicos para acelerar la resolución de incidentes y garantizar el cumplimiento de los estándares de gestión de servicios de TI (ITSM) y las mejores prácticas de ITIL...
IAC Group-Monterrey
middle managers
• Apply and teach the application of the escalation plan for the solution of problems. Perform the Incident Management of the staff under your charge in Kronos, ensuring the correct payment of the Payroll. ""
• To ensure the correct...
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Mvl Group-García · En remoto
and liaising with NAVFAC and base inspectors.
Ideal candidates have 5+ years in construction safety, with DoD project experience and a background in safety documentation, training, and incident management in challenging environments....
JDA Software-Monterrey
Python, Bash, PowerShell) and proficient SQL for troubleshooting and data analysis.
• Hands-on experience with monitoring/observability tools (e.g., Grafana, Prometheus, Datadog, ELK) and incident management (PagerDuty, OpsGenie, ServiceNow, Jira...
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Nutanix (old)-Ciudad de México - CDMX · En remoto
Nutanix in Mexico City is seeking a Systems Reliability Engineer II to support our cloud solution, troubleshoot complex issues, and work with developers to drive product improvements. You will handle incident management, RCA, and collaborate with...
PHET Enterprise Services (AP) Limited, Philippines Regional Operating Headquarters-Monterrey
de escritorio moderno e infraestructura de usuario final.
• Experiencia con herramientas ITSM / ticketing.
• Capacidad para trabajar bajo compromisos de SLA y TTR.
• Conocimiento de ITIL y de procesos de Incident Management.
• Fuerte orientación al servicio...
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NTT DATA, Inc.-El Centro · En remoto
data structures and problem solving.
Responsibilities:
• Provide L1 (Monitoring), L1.5 (Basic Dev & incident management) support, L2 (Complex Incident Management).
• Create and test simple/complex mapping tasks and task flows, debug issues...
FitchGroup-Monterrey
Connect, token-based authentication, and authorization code flows.
• Experience applying AI-enabled tools to improve engineering productivity, operational automation, incident management, and continuous deployment effectiveness.
• Strong collaboration...
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Kiewit Corporation-Santiago de Querétaro · En remoto
experience managing technical support personnel.
• Experience with IT operations, vendor management, equipment inventory, procurement, budget management and forecasting, service management, IT governance, incident management, and business continuity planning...
The British American Tobacco Group-Monterrey
stakeholders and service providers, covering SLAs, capacity planning, release management, patching, audits, and continuous improvement actions.
• Coordinate incident resolution, troubleshooting efforts, and operational activities to maintain system performance...
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