Ofertas de Empleo Incident Manager en Monterrey
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Turtle Trax S.A.Monterrey
and resolve escalations with confidence.
• Solid Major Incident Management (MIM) knowledge and experience following ITIL processes, including timely engagement of appropriate stakeholders.
• On site: Saltillo, Monterrey.
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AccentureMonterreyappcast.io
ServiceNow ITOM Service Mapping
• ServiceNow Incident Management
Location
Monterrey / Ciudad de México
Work model: On-site / Hybrid / Remote (confirm required modality)
English Level
Advanced English required
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Valce Talent SolutionsMonterrey
applications and Azure-hosted services Lead major incident management (P1/P2), including triage, stakeholder communication, and resolution Drive root cause analysis (RCA) and implement preventive measures Manage production stability across integrations between...
AccentureMonterreyappcast.io
Database)
Preferred / Desirable Skills
• ServiceNow ITSM
• ServiceNow ITOM Service Mapping
• ServiceNow Incident Management
Location
Monterrey / Ciudad de México
Work model: On-site / Hybrid / Remote (confirm required modality)
English Level...
VontierMonterrey
updates.
• Knowledge of support quality practices, including ticket review, documentation standards, process adherence, escalation readiness, and coaching follow-up.
• Understanding of ITIL practices preferred, especially Incident Management, Service...
Carrier Global CorporationMonterreyappcast.io
continuous improvement in support processes and system usability.
Responsibilities
1. Incident Management & Factory Support
• Act as Level 1 / Level 2 support for CMES-related issues from factories
• Log, categorize, prioritize, and track incidents in...
Fitch GroupMonterrey
continuous improvement across platform engineering initiatives.
• Drive observability and operational excellence through proactive monitoring, alerting, logging, and performance management practices using Datadog and related tools, reducing incident risk...
AccentureMonterreyaccenture.com
DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!
Did you know that Accenture is leading the digital transformation in the World?
Accenture is a leading global professional services company, providing a...
OpenService S.A. de C.V.Ciudad Apodaca, 18 km de Monterreyappcast.io
OpenService is seeking a bilingual Service Desk Analyst to provide first-level IT support for multiple accounts in a fast-paced environment.
Responsibilities include troubleshooting, incident management via ServiceNow/InvGate, AD basics...
Yazaki North America, Inc.San Nicolás de los Garza, 8 km de Monterreyappcast.io
servers.
• Maintain and support the Print and File servers of the company.
• Serve as 2nd Level support for Incident Management process related to servers and Citrix.
• Serve as 2nd Level support for Incident Management Process for server related issues...
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