Ofertas de Empleo Incident Manager en Monterrey
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Zillow-Monterrey
Group Incident Management (ZGIM) drives best practices for change management, manages major incidents, and drives root cause analysis that improves product availability for Zillow customers so they can unlock life’s next chapter.
The team plays...
beBeeSystemSupport-Monterrey
and collaborating with cross-functional teams to deliver high-quality solutions.
You will have the opportunity to work on a wide range of projects, from troubleshooting and incident management to process improvements and system enhancements.
To succeed in this...
Johnson Controls-Monterrey
with Agile methodologies.
• Knowledge of additional Oracle modules.
• Experience with tools such as Jira, Panaya, ServiceNow, and Power BI for project tracking, testing, incident management, and reporting.
JCI is an Equal Opportunity Employer...
beBeeTechnicalSupportSpecialist-Monterrey
and on-site visits.
• Provide Technical Support: Troubleshoot and resolve hardware and software issues in a timely manner.
• Incident Management: Diagnose and document incidents using a ticketing system, ensuring accurate and timely resolution.
• Multi...
Johnson Controls-Monterrey
/integration areas
• Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams...
Accenture-Monterrey
About the role
• Investigate and diagnose Incidents and Problems and identify and implement resolution (including workarounds).
• Participate in the Incident management process to handle major Incidents and assist to identify root causes.
• Construct...
accenture.com -
Johnson Controls-Monterrey
Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams
Required Skills...
Heineken-Monterrey
TPM, safety, maintenance, and more.
• Own the incident management and support process across L0-L2 levels.
• Enable shopfloor connectivity through SCADA, historians, IoT protocols, and PLCs.
• Collaborate with global supply chain product owners to...
theheinekencompany.com -
Johnson Controls-Monterrey
automation eliminating manual activities wherever possible
• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams
Required Skills:
• Bachelor ‘s degree in engineering or Information Systems or...
Johnson Controls-Monterrey
tickets, automation eliminating manual activities wherever possible
• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams
Required Skills:
• Bachelor ‘s degree in engineering or Information...
Johnson Controls-Monterrey
with the team
• Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams...
Johnson Controls-Monterrey
possible
• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams.
• Share Value stream level reporting with KPIs for the Value stream with Global and Regional DevOps Leaders.
Required Skills...
Johnson Controls-Monterrey
possible
• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams.
• Share Value stream level reporting with KPIs for the Value stream with Global and Regional DevOps Leaders.
Required Skills...
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