Ofertas de Empleo Incident Manager en Monterrey
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Tata Consultancy ServicesMonterreyappcast.io
The role involves monitoring tools, incident management via ITSM platforms, basic health checks, and collaboration with vendors. 3–5 years in network operations and a CCNA are preferred, with ITIL knowledge considered a plus.
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Valce Talent SolutionsMonterrey
applications and Azure-hosted services Lead major incident management (P1/P2), including triage, stakeholder communication, and resolution Drive root cause analysis (RCA) and implement preventive measures Manage production stability across integrations between...
JobtailorMonterreyappcast.io
support and infrastructure management, with a strong focus on documentation, incident management, and system monitoring. Proficient in managing enterprise platforms and collaborating with global teams, while ensuring compliance with ITIL processes...
DematicMonterrey
and troubleshoot SAP applications.
• Knowledge of SAP monitoring and incident-management practices.
• A systematic problem-solving approach and clear communication skills.
• English proficiency at B2 level or above.
Technology you will work with
• SAP ABAP...
Confiz LimitedMonterreyappcast.io
across our distribution center network while maintaining high reliability through automation and proactive incident management.
Responsibilities
• Build and maintain Java/Spring Boot integrations with Manhattan Active WMS
• Configure Manhattan Active...
InfoVision Inc.Monterrey
troubleshooting, and incident management.
• Solid knowledge of observability tools (Splunk, Dynatrace, AppDynamics, or similar).
• Experience with certificate management and networking concepts.
• Strong analytical and problem-solving skills.
• Advanced English...
DematicMonterrey
and troubleshoot SAP applications.
• Knowledge of SAP monitoring and incident-management practices.
• A systematic problem-solving approach and clear communication skills.
• English proficiency at B2 level or above.
Technology you will work with
• SAP ABAP...
GlobantMonterrey
and proactive issue prevention. This position places a strong emphasis on application runtime health, incident management, release readiness, and environment reliability.
Key Responsibilities
• Application Runtime & Reliability: Monitor application health...
The British American Tobacco GroupMonterreyappcast.io
key responsibilities will include:
• Manage day to day (BAU) service operations for Global Enterprise Platforms in Americas region. This includes but not limited to:
• Incident management and triaging
• Major incident management
• System Monitoring...
Monterreytalenteca.com
o Servers and system availability
o Basic application and service availability
Follow defined Incident Management, Event Management, and Escalationprocedures.
Escalate unresolved or critical incidents to L2/L3 Network, Server, Security,Cloud, or Application...
WorldstridesMonterrey
roles and responsibilities during a crisis.
• Support Incident Management: Coordinate with WorldAssist and provide support related to on-program incidents affecting K12 group programs. Conduct ongoing reviews of cases recorded in Service Cloud...
Caterpillar BrazilMonterreyappcast.io
and required actions to relevant partners.* Applies incident, problem, and change management processes aligned with ITIL frameworks.* Uses ServiceNow in support of Major Incident Management, issue tracking, and operational follow-up.* Documents root causes...
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