Ofertas de Empleo Incident Manager en Monterrey
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GlobantMonterreyappcast.io
deployments, reliable production operations, and proactive issue prevention.
Responsibilities include monitoring, incident management, release readiness, and environment reliability with emphasis on uptime, RCA, and deployment patterns such as blue/green,
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InfoVision Inc.Monterrey
troubleshooting, and incident management.
• Solid knowledge of observability tools (Splunk, Dynatrace, AppDynamics, or similar).
• Experience with certificate management and networking concepts.
• Strong analytical and problem-solving skills.
• Advanced English...
Tata Consultancy ServicesMonterreyappcast.io
The role involves monitoring tools, incident management via ITSM platforms, basic health checks, and collaboration with vendors. 3–5 years in network operations and a CCNA are preferred, with ITIL knowledge considered a plus.
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InfoVision Inc.Monterrey
troubleshooting, and incident management.
• Solid knowledge of observability tools (Splunk, Dynatrace, AppDynamics, or similar).
• Experience with certificate management and networking concepts.
• Strong analytical and problem-solving skills.
• Advanced English...
SofttekMonterrey
Service Desk Agent Sr
RequirementsMust have:
• Knowledge in Windows Front-End Environment (XP, Win7, Win8, Win10)
• Knowledge with Ticketing System Tool (i.e. Remedy, HP Service Manager, Service Now, etc.)
• Knowledge with ITIL Framework (Incident...
DematicMonterrey
and troubleshoot SAP applications.
• Knowledge of SAP monitoring and incident-management practices.
• A systematic problem-solving approach and clear communication skills.
• English proficiency at B2 level or above.
Technology you will work with
• SAP ABAP...
GlobantMonterrey
and proactive issue prevention. This position places a strong emphasis on application runtime health, incident management, release readiness, and environment reliability.
Key Responsibilities
• Application Runtime & Reliability: Monitor application health...
DematicMonterrey
and troubleshoot SAP applications.
• Knowledge of SAP monitoring and incident-management practices.
• A systematic problem-solving approach and clear communication skills.
• English proficiency at B2 level or above.
Technology you will work with
• SAP ABAP...
Infosys LimitedMonterrey
with other SAP modules (e.g., S/4 HANA Core, EWM, SD, MM) and third-party systems. Identify areas of improvement and share regular feedback with the team. Expertise in SAP AMS support projects: L2 / L3 support, incident management, CMMi (desired) Good...
The British American Tobacco GroupMonterreyappcast.io
key responsibilities will include:
• Manage day to day (BAU) service operations for Global Enterprise Platforms in Americas region. This includes but not limited to:
• Incident management and triaging
• Major incident management
• System Monitoring...
Monterreytalenteca.com
o Servers and system availability
o Basic application and service availability
Follow defined Incident Management, Event Management, and Escalationprocedures.
Escalate unresolved or critical incidents to L2/L3 Network, Server, Security,Cloud, or Application...
Tata Consultancy ServicesMonterreyappcast.io
ensure timely resolution of problems.
• Support application monitoring, incident management, and operational reporting.
• Document issues, solutions, and operational procedures following established standards.
• Participate in on-call or support rotation...
Infosys LimitedMonterrey
/ L3 support, incident management, CMMi (desired)
• Good understanding of business processes in the life sciences / pharmaceutical domain/ retail / beverages among others.
• Ability to read ABAP code and debugging skills is preferred.
• Good Analytical...
Tata Consultancy ServicesMonterreyappcast.io
Hands-on Microsoft Sentinel operations, alert triage, incident investigation, and case management.
• Working proficiency in Kusto Query Language for investigation and threat hunting.
• Understanding of Microsoft Defender XDR and its endpoint, identity...
NTT DATA, Inc.El Centro, 395 km de Monterrey
data structures and problem solving.
Responsibilities:
• Provide L1 (Monitoring), L1.5 (Basic Dev & incident management) support, L2 (Complex Incident Management).
• Create and test simple/complex mapping tasks and task flows, debug issues...
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