Ofertas de Empleo Incident Manager en Monterrey
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Resultados de la Búsqueda - Trabajo Incident Manager en Monterrey
Valce Talent Solutions-Monterrey
Service Desk Operations and Governance - 5+ years of
experience SLA, KPI, and Performance Management Leadership and Team
Management Escalation and Incident Management Reporting and
Operational Reviews Quality Assurance and Continuous Improvement...
Turtle Trax S.A.-Monterrey
and corrective actions, and serve as the primary client escalation point while following ITIL processes and Major Incident Management practices. On-site work in Monterrey with Saltillo involvement is required.
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YDU JC Air Cond & Ref Inc.- Dubai-Monterrey
is responsible for leading the enterprise ITSM operational processes delivered through the ServiceNow platform, including Incident Management, Problem Management, Change Management, Major Incident Management (MIM), SLA Governance, operational...
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Turtle Trax S.A.-Monterrey
with confidence.
Solid Major Incident Management (MIM) knowledge and experience following ITIL processes, including timely engagement of appropriate stakeholders.
On site: Saltillo, Monterrey.
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Johnson Controls-Monterrey
Johnson Controls seeks a Senior Manager to lead enterprise ITSM on the ServiceNow platform, overseeing Incident, Problem, Change, Major Incident Management, SLA governance, and ITSM reporting. The role aims to move ITSM from reactive ticketing to...
Turtle Trax S.A.-Monterrey
product teams, and engineering leadership Platform Reliability (Salesforce & Azure)
Ensure high availability, performance, and scalability of Salesforce applications and Azure‑hosted services
Lead major incident management (P1/P2), including triage...
WWEX Group-Monterrey
monitoring, responding to events through Incident Management, and improving user experience.
Implements, administers, supports, and secures enterprise applications, identities (SSO & SCIM), corporate devices (Windows & MacOS), and internal collaboration...
ApTask-Monterrey
on severity and impactManage SLAs and coordinate with support teams for timely resolutionCoordinate with business users and support teamsProvide incident management, service request fulfillment, problem management, change management, proactive...
WWEX Group-Monterrey
monitoring, responding to events through Incident Management, and improving user experience.
Implements, administers, supports, and secures enterprise applications, identities (SSO & SCIM), corporate devices (Windows & MacOS), and internal collaboration...
Schneider Electric-Monterrey
documentation, knowledge articles, and support procedures to ensure effective knowledge sharing
• Monitor application health and contribute to incident, problem, and change management activities
• Learn and apply emerging technologies, tools, and methodologies...
appcast.io -
WWEX Group-Monterrey
monitoring, responding to events through Incident Management, and improving user experience.
Implements, administers, supports, and secures enterprise applications, identities (SSO & SCIM), corporate devices (Windows & MacOS), and internal collaboration...
Fitch Group-Monterrey
continuous improvement across platform engineering initiatives.
Drive observability and operational excellence through proactive monitoring, alerting, logging, and performance management practices using Datadog and related tools, reducing incident risk...
WWEX Group-Monterrey
monitoring, responding to events through Incident Management, and improving user experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
• Implements, administers, supports, and secures enterprise applications, identities (SSO & SCIM), corporate devices (Windows...
Infosys Limited-El Centro, 395 km de Monterrey
responsibilities include leading multi-system integration efforts, establishing performance metrics, and driving incident management. The role requires strong expertise in ServiceNow and API engineering, with a focus on automation and operational excellence.
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The Global Talent Co.-Ciudad de México - CDMX, 705 km de Monterrey
metrics, the platform engineering vs. SRE debate, or how teams think about observability and incident management. You don't need to have been an engineer; we have Technical Marketing Engineers for deep technical expertise. What we need is the ability to...
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