Ofertas de Empleo Incident Manager en Monterrey
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Resultados de la Búsqueda - Trabajo Incident Manager en Monterrey
DXC Technology Inc.-Monterrey-appcast.io-
DXC Technology Inc. in Monterrey seeks a Network Lead to direct the telecom infrastructure team, managing incidents and service requests to ensure service continuity and SLA compliance.
You will coordinate with clients and external providers...
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Hexaware Technologies-Monterrey-
Hexaware Technologies is seeking an experienced Service Desk Manager in Monterrey to lead a team of 15–20 professionals and drive efficient operations.
The role emphasizes English fluency (B2-C1), strong leadership, and proven incident management...
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Jabil Malaysia-Monterrey-appcast.io-
validation, and controlled closure within ServiceNow in alignment with ITIL practices.Act as a key participant in major incident management processes, collaborating with global Applications and Infrastructure teams to drive timely resolution, mitigate...
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Confidential-Monterrey-
in incident management and continuous improvement.
The ideal candidate will drive reporting, operational reviews, and coaching across teams to enhance customer experience and efficiency.
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AgileEngine, LLC.-Monterrey-appcast.io-
clear technical specifications.
• Collaborative mindset with a willingness to give and receive candid code review feedback.
• Strong debugging, root‑cause analysis, and production incident management skills.
NICE TO HAVES
• DoorDash, Uber Eats, or...
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Dormont Manufacturing Co-Monterrey-
Dormont Manufacturing Co in Monterrey, Nuevo León, is seeking a Head of Security to ensure safe and compliant operations. This role entails overseeing incident management, leading external security personnel, and maintaining communication with...
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Accenture-Monterrey-accenture.com-
DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!
Did you know that Accenture is leading the digital transformation in the World?
Accenture is a leading global professional services company, providing a...
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Turtle Trax S.A.-Monterrey-
Management
• Leadership and Team Management
• Escalation and Incident Management
• Reporting and Operational Reviews
• Quality Assurance and Continuous Improvement
• Self‑Service, Analytics, and Automation
Seniority level
Mid‑Senior level
Employment...
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Corning Inc.-Monterrey-appcast.io-
SAP, ERP systems, IT service management, or business operations through coursework, projects, or internships.
• Familiarity with process mapping tools, or similar applications.
• Basic knowledge of incident management, change management, or...
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Turtle Trax S.A.-Monterrey-
and resolve escalations with confidence.
• Solid Major Incident Management (MIM) knowledge and experience following ITIL processes, including timely engagement of appropriate stakeholders.
• On site: Saltillo, Monterrey.
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Turtle Trax S.A.-Monterrey-
and corrective actions, and serve as the primary client escalation point while following ITIL processes and Major Incident Management practices. On-site work in Monterrey with Saltillo involvement is required.
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Accenture-Monterrey-
Database)
Preferred / Desirable Skills
• ServiceNow ITSM
• ServiceNow ITOM Service Mapping
• ServiceNow Incident Management
Location
Monterrey / Ciudad de México
Work model: On-site / Hybrid / Remote (confirm required modality)
English Level...
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Globant-Monterrey-
continuous improvement initiatives and support process optimization
Incident & Problem Management
• Own incident lifecycle management, including communication, escalation, tracking, and resolution
• Document findings, root causes, and corrective actions...
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FIFA World Cup 2026 - Canada, Mexico and the United States-Monterrey-
measures.
• Monitor adherence to approved security zoning and escalation protocols.
• Identify deviations from approved operational planning and implement corrective actions.
Incident Management & SOC Coordination
• Monitor, document, and report...
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Accenture México-Monterrey-
or shared services environments).
• Knowledge of timekeeping processes (incident management, validation, and payroll integrations).
• Understanding of payroll-related GL concepts (payroll accounting, reconciliations, and interfaces).
• Advanced...
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