Ofertas de Empleo Incident Manager en Monterrey
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HeinekenMonterrey
del proceso de Major Incident Management, facilitando la colaboración entre equipos técnicos para acelerar la resolución de incidentes y garantizar el cumplimiento de los estándares de gestión de servicios de TI (ITSM) y las mejores prácticas de ITIL...
XideralMonterrey
production and application support, incident management, release support, troubleshooting, and root cause analysis, ensuring the stability and continuity of critical applications.
Key Responsibilities:
• Provide Production Support for Java applications...
The British American Tobacco GroupMonterreyappcast.io
key responsibilities will include:
• Manage day to day (BAU) service operations for Global Enterprise Platforms in Americas region. This includes but not limited to:
• Incident management and triaging
• Major incident management
• System Monitoring...
SofttekMonterrey
incident management, troubleshooting, root cause analysis, and problem resolution.
• Experience implementing minor application enhancements and changes based on business requirements.
• Ability to monitor and maintain application stability, performance...
ApTaskMonterrey
defect resolution, incident release management in multi-vendor and multi-geography environments for ECC and satellite systems Coordinate with offshore teams and users to resolve tickets and system issues Work on implementation projects based on new...
Eaton CorporationMonterrey
experience required
• Minimum of four years of experience in payroll and incident management, preferably in a production plant.
3. Technical knowledge
• Experience in payroll processing as a Payroll analyst or similar
• Knowledge in payroll payment...
FLSmidthMonterreyappcast.io
diagnostics and documentation.
• Participate in Major Incident and Problem Management activities.
• Maintain operational documentation, knowledge articles, and runbooks.
Required Technical Skills
• AWS Azure IaaS, OCI IaaS, File services, VMware, Windows...
Golabs TechCiudad de México - CDMX · En remoto
production support, platform reliability, incident management, monitoring, and continuous improvement . You'll work across engineering, business, and support teams to keep critical data services stable, reliable, and performant while meeting business SLAs...
JDA SoftwareMonterreyappcast.io
Python, Bash, PowerShell) and proficient SQL for troubleshooting and data analysis.
• Hands-on experience with monitoring/observability tools (e.g., Grafana, Prometheus, Datadog, ELK) and incident management (PagerDuty, OpsGenie, ServiceNow, Jira...
CapgeminiCiudad de México - CDMX · En remoto
production.
Issue Resolution: Work with data team to identify, diagnose, and resolve technical issues related to production data assets. Work with relevant teams to implement effective solutions.
Incident Management: Manage and prioritize incidents...
AgileEngine, LLC.Monterreyappcast.io
platforms, enterprise authentication, privileged access, and service-account management.
• - Experience with infrastructure lifecycle management, patching, vulnerability remediation, change control, incident management, and technical documentation...
SofttekGeneral Escobedo · En remoto
incident management, troubleshooting, root cause analysis, and problem resolution. Experience implementing minor application enhancements and changes based on business requirements. Ability to monitor and maintain application stability, performance...
Fitch GroupMonterreyappcast.io
observability and operational excellence through proactive monitoring, alerting, logging, and performance management practices using Datadog and related tools, reducing incident risk and improving platform health.
You May be a Good Fit if
• 5 - 8 years of...
SofttekGustavo Adolfo Madero · En remoto
incident management, troubleshooting, root cause analysis, and problem resolution. Experience implementing minor application enhancements and changes based on business requirements. Ability to monitor and maintain application stability, performance...
Alten MéxicoCiudad de México - CDMX · En remoto
delivery and support incident management, change management, problem management, and other ITSM processes. Provide training and support to staff and stakeholders on ITSM tools and processes, promoting a culture of service excellence.
Drive continual service...
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