Bilingual Customer Service Agent
TTEC Ciudad de México - CDMX
As a Bilingual Customer Service Agent – English-Spanish working on-site in Mexico City, you will have opportunities to advance your career while nurturing your personal well-being in a role designed to empower your professional growth and support a healthy work-life balance.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
Educación mínima: Educación media superior -Bachillerato General
años de experiencia
Idiomas: Inglés
Edad: A partir de 18 años
Join our team today and see why TTEC is Great Place to Work certified.
What You Can Expect- Up to $19,360MXN based on skills and the candidate’s qualifications for the program, including additional bonuses based on your performance
- Working on site ($15,000MXN divided into 6 months) with paid training and restaurant vouchers from day one
- Referral bonus program with payouts of $10,000MXN in a single payment
- Tuition reimbursement along with thousands of free courses for professional development
- Life insurance, with medical service on-site and a breastfeeding program for new mothers
- Leaders and coworkers who are supportive of your career, plus a community-minded organization where giving back is encouraged (TTEC Foundation grants supporting local education are fully-driven by employees)
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- At least 1 year of recent experience in Customer Service
- Advanced English and Spanish both written and spoken
- Open availability to work any shift, including evenings and weekends
- Ability to navigate through several web applications simultaneously (multitask)
- Competency using Microsoft Windows
- Currently live in Mexico City or the immediate surroundings
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
RequerimientosEducación mínima: Educación media superior -Bachillerato General
años de experiencia
Idiomas: Inglés
Edad: A partir de 18 años
Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante
Ciudad de México - CDMX
Overview:
Responsible for leading a team of Customer Service Representatives and Logistics Coordinators required to execute perfect order fulfillment within the order to cash process. Order to cash includes order entry, customer service/problem...
Michael PageCiudad de México - CDMX
time.
Perfil buscado
• Advanced English (spoken and written).
• Strong customer-facing communication skills.
• A positive attitude, resilience, and strong work ethic.
• Some experience in customer service
• Interest in technology or software...
TTECCiudad de México - CDMX
Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative – Spanish-English working in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC
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