Business Development Associate - Customer Service

Sobre nuestro cliente

Our client is an organization based in the software industry, providing solutions across multiple industries. The company has international operations and serves a global client base.

• Serve as the main point of contact for international clients via phone and email.
• deliver a high-quality customer experience across all interactions.
• Handle inquiries, requests, and follow-ups with professionalism and clarity.
• Communicate constantly with internal teams to ensure client satisfaction.
• Use CRM and communication platforms to document and track interactions.
• Demonstrate flexibility and eagerness to learn software-related solutions.
• Show openness to evolve into a commercial or sales-focused role over time.

• Advanced English (spoken and written).
• Strong customer-facing communication skills.
• A positive attitude, resilience, and strong work ethic.
• Some experience in customer service
• Interest in technology or software environments.

• Salary of MXN $30,000 gross per month.
• Exposure to international clients and teams.
• Structured training and development.
• Opportunity for growth into sales or commercial roles.
• Hybrid model (Polanco, Mexico City)