Customer Support Specialist - Guadalajara

At Salvo Software, we’re looking for a proactive and enthusiastic individual who thrives in a relaxed and friendly environment to join our customer support team. You’ll be responsible for handling inbound calls and assisting our customers with professionalism, warmth, and a can-do attitude.

At Salvo Software, we pride ourselves on building innovative tech solutions while maintaining a fun, collaborative, and supportive work culture. If you’re excited to grow with a fast-paced team that values both people and progress, we’d love to hear from you!

Responsibilities:

• Manage inbound and outbound calls efficiently.
• Respond to all emails in a timely manner.
• G the extra mile to engage customers to see that they have an enjoyable experience when working with you.
• Punctuality.

Requirements

Qualifications:

• 3.5+ years of experience in technical support. Bonus is that you have experience in the automotive industry.
• A great attitude and willingness to learn are most important.
• Fluent English with a strong American accent is essential, as you’ll be interacting with a U.S. audience over the phone.
• Strong phone and verbal communication skills, along with active listening.
• Ability to multi-task, set priorities, and manage time effectively.

• Salary starting from $7 USD per hour. D.O.E.
• Full or part-time positions available. Monday-Friday from 9 am-7 pm. 40 hours per week.