Bilingual Customer Service Agent

placeÁlvaro Obregón calendar_month 

Join CXperts as a Bilingual Customer Service Agent! ?

Are you fluent in English and passionate about providing top-tier customer service? We’re looking for talented individuals to join our team!
  • Location: Colonia Del Valle, CDMX
  • Work Type: Work from Home

What You’ll Do:

  • Provide outstanding customer support over the phone.
  • Handle inbound calls, assisting customers with inquiries on orders, billing, returns, and more.
  • Develop expertise in The Home Depot’s products, services, and policies.
  • Communicate effectively and professionally to ensure customer satisfaction.

What We’re Looking For:

✅ English Proficiency: C1 or Native level required.
✅ Experience: Minimum 1 year as a Customer Service Representative.
✅ Tech-savvy: Proficiency in Word, Excel, and PowerPoint.
✅ Skills: Sharp, proactive, and self-motivated with a friendly and professional attitude.

✅ Legal Requirements: Mexican ID, High School Diploma (or equivalent)

What We Offer:

  • Salary: $14,000 MXN/month
  • WFH Bonus: $1,000 MXN/month
  • Performance Bonus: $2,000 MXN/month (after operations)
  • Paid Training: Up to 5 weeks (Monday-Friday, 9 AM - 6 PM, TBC)
⚖️ Law Benefits + Major Medical Insurance (after 90 days)
  • Career Growth & an Amazing Work Environment!

Ready to join us? Apply today!

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