Ofertas de Empleo Incident Manager en San Miguel Topilejo
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Resultados de la Búsqueda - Trabajo Incident Manager en San Miguel Topilejo
Walmart de México y CentroaméricaSan Miguel Topilejo
para identificar fricciones y oportunidades.
• -Liderar la evolución de bots con AI, funnel de interacción, fruteo de contactos y herramientas de agentes (workspace, ticketing, incident management).
• -Analizar métricas clave (CSAT, FCR, AHT, deflection, abandono...
HCLTechCiudad de México - CDMX, 25 km de San Miguel Topilejo
looking for a NOC Monitoring Engineer to ensure operational excellence through real‑time monitoring and incident management . This role is critical to maintaining system availability, performance, and stability in a fast‑paced, mission‑critical...
NLB ServicesSan Miguel Topilejo
preferred.
• Working with other IT teams including Incident Management during crisis and represent Connectivity.
• Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
• Drive down infrastructure service...
HCLTechCiudad de México - CDMX, 25 km de San Miguel Topilejo
Engineerto ensureoperational excellence through real‐time monitoring and incident management . This role is critical to maintaining system availability, performance, and stability in a fast‐paced, mission‐critical environment.
Key Responsibilities Real-Time...
HSBCSan Miguel Topilejo
users across HSBC Group. The team provides various services with a mix of technical and functional expertise like Change maintenance, Accounting & Business Rule Maintenance, Reconciliations, Exception reporting, Incident management, Access Management...
Pyramid Consulting, IncCiudad de México - CDMX, 25 km de San Miguel Topilejo
related issues Handle incident management and change requests Support testing cycles: Unit Testing Integration Testing UAT supportDocumentation & Process Responsibilities Prepare: Functional specification documents Configuration documents Process flow...
Walmart de México y CentroaméricaCiudad de México - CDMX, 25 km de San Miguel Topilejo
para identificar fricciones y oportunidades.
• Liderar la evolución de bots con AI, funnel de interacción, fruteo de contactos y herramientas de agentes (workspace, ticketing, incident management).
• Analizar métricas clave (CSAT, FCR, AHT, deflection, abandono...
NLB ServicesCiudad de México - CDMX, 25 km de San Miguel Topilejo
preferred.
• Working with other IT teams including Incident Management during crisis and represent Connectivity.
• Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
• Drive down infrastructure service...
Orion InnovationCiudad de México - CDMX, 25 km de San Miguel Topilejo
major incident management and act as an escalation point for critical issues (24/7 support as needed) Ensure effective lifecycle management across Incident, Problem, Change, Request, Configuration, Knowledge, and Service Level Management processes Build...
NLB ServicesCiudad de México - CDMX, 25 km de San Miguel Topilejo
preferred.
Working with other IT teams including Incident Management during crisis and represent Connectivity.
Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
Drive down infrastructure service...
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