Ofertas de Empleo Incident Manager en Ciudad de México - CDMX
1 - 15 de 32
Resultados de la Búsqueda - Trabajo Incident Manager en Ciudad de México - CDMX
HCLTech-Ciudad de México - CDMX
revenues as of 12 months ending September 2024 totaled $13.7 billion.
HCL is looking for a NOC Monitoring Engineer
Ensuring Operational Excellence Through Real-Time Monitoring and Incident Management.
Working Model: 100% Onsite, 2 days off per week...
Walmart de México y Centroamérica-Ciudad de México - CDMX
para identificar fricciones y oportunidades.
• -Liderar la evolución de bots con AI, funnel de interacción, fruteo de contactos y herramientas de agentes (workspace, ticketing, incident management).
• -Analizar métricas clave (CSAT, FCR, AHT, deflection, abandono...
Pyramid Consulting, Inc-Ciudad de México - CDMX
Provide L2 / L3 production support
Troubleshoot SD-related issues
Handle incident management and change requests
Support testing cycles: Unit Testing
Integration Testing
UAT support
Documentation & Process Responsibilities
Prepare: Functional...
NLB Services-Ciudad de México - CDMX
preferred.Working with other IT teams including Incident Management during crisis and represent Connectivity.Work within global diverse team of engineers and vendors to provide support on a "follow the Sun" basis.Drive down infrastructure service outages and repeat...
NLB Services-Ciudad de México - CDMX
preferred.
• Working with other IT teams including Incident Management during crisis and represent Connectivity.
• Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
• Drive down infrastructure service...
NLB Services-Ciudad de México - CDMX
preferred.
Working with other IT teams including Incident Management during crisis and represent Connectivity.
Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
Drive down infrastructure service...
Orion Innovation-Ciudad de México - CDMX
Lead major incident management and act as an escalation point for critical issues (24/7 support as needed)
Ensure effective lifecycle management across Incident, Problem, Change, Request, Configuration, Knowledge, and Service Level Management processes...
NLB Services-Ciudad de México - CDMX
preferred.
Working with other IT teams including Incident Management during crisis and represent Connectivity.
Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
Drive down infrastructure service...
Orion Innovation-Ciudad de México - CDMX
incident management and act as an escalation point for critical issues (24/7 support as needed)Ensure effective lifecycle management across Incident, Problem, Change, Request, Configuration, Knowledge, and Service Level Management processesBuild strong...
NLB Services-Ciudad de México - CDMX
preferred.
Working with other IT teams including Incident Management during crisis and represent Connectivity.
Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
Drive down infrastructure service...
Orion Innovation-Ciudad de México - CDMX
incident management and act as an escalation point for critical issues (24/7 support as needed)Ensure effective lifecycle management across Incident, Problem, Change, Request, Configuration, Knowledge, and Service Level Management processesBuild strong...
Broadpeak-Ciudad de México - CDMX
Grafana, Prometheus).Detect anomalies and interpret complex technical signals beyond standard OS/network alerts.
Incident Management & Customer Care Representative:
Collaborate with other escalation levels on major incidents and root cause analysis.Write...
American Express Global Business Travel-Ciudad de México - CDMX
prioritization, communication, resolution and appropriate escalation
• Respond to critical incidents (P1/P2) within defined objective and protocols
• Engage with major incident management, Site reliability engineering, infrastructure, network and global product...
Broadpeak-Ciudad de México - CDMX
Grafana, Prometheus).Detect anomalies and interpret complex technical signals beyond standard OS/network alerts.
Incident Management & Customer Care Representative:
Collaborate with other escalation levels on major incidents and root cause analysis.Write...
Confidential Careers-Ciudad de México - CDMX
Digital Manager is making the link between users and IT on IT incident management ( first level of diagnosis and fix, open any necessary HDA ticket, follow up the ticket until complete resolution ) . On call/On site duty would be needed for 24/7...
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