Ofertas de Empleo Incident Manager en San Antonio Tecómitl
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Resultados de la Búsqueda - Trabajo Incident Manager en San Antonio Tecómitl
NLB Services-San Antonio Tecómitl
preferred.
Working with other IT teams including Incident Management during crisis and represent Connectivity.
Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
Drive down infrastructure service...
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HCLTech-Ciudad de México - CDMX, 28 km de San Antonio Tecómitl
revenues as of 12 months ending September 2024 totaled $13.7 billion.
HCL is looking for a NOC Monitoring Engineer
Ensuring Operational Excellence Through Real-Time Monitoring and Incident Management.
Working Model: 100% Onsite, 2 days off per week...
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Walmart de México y Centroamérica-San Antonio Tecómitl
para identificar fricciones y oportunidades.
• -Liderar la evolución de bots con AI, funnel de interacción, fruteo de contactos y herramientas de agentes (workspace, ticketing, incident management).
• -Analizar métricas clave (CSAT, FCR, AHT, deflection, abandono...
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HCLTech-La Colonia (MEX), 23 km de San Antonio Tecómitl
a NOC Monitoring Engineer to ensure operational excellence through real‐time monitoring and incident management. This role is critical to maintaining system availability, performance, and stability in a fast‐paced, mission‐critical environment.
Key...
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NLB Services-San Antonio Tecómitl
preferred.
• Working with other IT teams including Incident Management during crisis and represent Connectivity.
• Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
• Drive down infrastructure service...
Mostrar más
Walmart de México y Centroamérica-Ciudad de México - CDMX, 28 km de San Antonio Tecómitl
para identificar fricciones y oportunidades.
• -Liderar la evolución de bots con AI, funnel de interacción, fruteo de contactos y herramientas de agentes (workspace, ticketing, incident management).
• -Analizar métricas clave (CSAT, FCR, AHT, deflection, abandono...
Mostrar más
Pyramid Consulting, Inc-Ciudad de México - CDMX, 28 km de San Antonio Tecómitl
Provide L2 / L3 production support
Troubleshoot SD-related issues
Handle incident management and change requests
Support testing cycles: Unit Testing
Integration Testing
UAT support
Documentation & Process Responsibilities
Prepare: Functional...
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NLB Services-Ciudad de México - CDMX, 28 km de San Antonio Tecómitl
preferred.Working with other IT teams including Incident Management during crisis and represent Connectivity.Work within global diverse team of engineers and vendors to provide support on a "follow the Sun" basis.Drive down infrastructure service outages and repeat...
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NLB Services-Ciudad de México - CDMX, 28 km de San Antonio Tecómitl
preferred.
• Working with other IT teams including Incident Management during crisis and represent Connectivity.
• Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
• Drive down infrastructure service...
Mostrar más
Santander Digital Services-La Colonia (MEX), 23 km de San Antonio Tecómitl
ITIL practices for Incident Management, Change Management, and Problem Management for AWS-based services.
• Ensure service stability and adherence to SLAs/OLAs through operational controls, service reviews, and continuous improvement initiatives...
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