HR OPs Sr Analyst - NorthAmerica

Overview

CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

The Opportunity

Your Impact

This role is responsible for executing and supporting payroll processes, analyzing data, ensuring timely and accurate compliance with established policies, controls, and Service Level Agreements (SLAs). The position will also support payroll-related transition initiatives and scope expansion projects, working closely with internal teams and external vendors.

• Execute off-cycle payments resulting from payroll errors or omissions, ensuring proper validation, complete documentation, and alignment with policies and criteria defined by the Sector and Strada (payroll provider).
• Manage overpayment cases, including:
• Performing root cause analysis.
• Supporting accounting booking activities.
• Assisting with offset and recovery processes.
• Managing early return-to-work cases in accordance with established guidelines
• Perform operational controls and validations to prevent discrepancies and overpayments, documenting evidence and any deviations identified. Maintain up-to-date documentation and trackers to ensure traceability and audit readiness for internal and external reviews.
• Analyze and monitor weekly and monthly key performance indicators (KPIs), identifying trends, deviations, and potential operational risks.
• Provide timely follow-up on critical cases and contingencies, escalating issues as appropriate and collaborating with key stakeholders to drive resolution.
• Participate in payroll transition projects and/or scope expansion initiatives, providing operational support, analysis, and documentation as needed.

Qualifications

• Experience in payroll operations, or related HR/ data analysis support roles (preferred: payroll experience)
• Ability to analyze issues, identify root causes, and support remediation activities.
• Strong organizational skills with attention to detail and documentation.
• Ability to work collaboratively with internal teams and external vendors.
• Develop KPIs, trackers, and audit related documentation.

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.
• Internal digital platforms that promote self-learning.
• Development programs according to Leadership skills.
• Specialized training according to the role.
• Learning experiences with internal and external providers.
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
• Financial wellness programs that will help you reach your goals in all stages of life.
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

• Experience in payroll operations, or related HR/ data analysis support roles (preferred: payroll experience)
• Ability to analyze issues, identify root causes, and support remediation activities.
• Strong organizational skills with attention to detail and documentation.
• Ability to work collaboratively with internal teams and external vendors.
• Develop KPIs, trackers, and audit related documentation.

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.
• Internal digital platforms that promote self-learning.
• Development programs according to Leadership skills.
• Specialized training according to the role.
• Learning experiences with internal and external providers.
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
• Financial wellness programs that will help you reach your goals in all stages of life.
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

• Execute off-cycle payments resulting from payroll errors or omissions, ensuring proper validation, complete documentation, and alignment with policies and criteria defined by the Sector and Strada (payroll provider).
• Manage overpayment cases, including:
• Performing root cause analysis.
• Supporting accounting booking activities.
• Assisting with offset and recovery processes.
• Managing early return-to-work cases in accordance with established guidelines
• Perform operational controls and validations to prevent discrepancies and overpayments, documenting evidence and any deviations identified. Maintain up-to-date documentation and trackers to ensure traceability and audit readiness for internal and external reviews.
• Analyze and monitor weekly and monthly key performance indicators (KPIs), identifying trends, deviations, and potential operational risks.
• Provide timely follow-up on critical cases and contingencies, escalating issues as appropriate and collaborating with key stakeholders to drive resolution.
• Participate in payroll transition projects and/or scope expansion initiatives, providing operational support, analysis, and documentation as needed.